Shipping

1.We offer WORLDWIDE FREE SHIPPING.

2. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.

3. International shipping usually takes 10-20 days. Many facts such as bad weather, custom or sales hot season etc, can cause delay. If you have not received your shipment within 30 days from payment, please contact us at support@reforestaustralia.com We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!

4. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery. Your order may be shipped from our warehouses in the USA or China.

*All shipping times are estimates and exclude clearance/customs delays and any other delays caused by the recent pandemic.

Return & Refund

1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.

2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return.

3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included.